Nurses wear name badges. This is a fact. What is not protocol is for a patient to use your first name in every single sentence like you're on a first date, which is what happened to Anya, 30, a medical ward nurse in Boston, whose patient Robert, 52, said "Anya" approximately forty-seven times over a two-day stay. She counted. She told her colleague. Her colleague also counted on the next visit just to verify. (Forty-seven was, if anything, a conservative estimate.) At one point Robert said, "Anya, I feel like we really understand each other," and Anya responded by updating his fluid chart with extreme focus and excusing herself to check a fictional blood result. Robert was discharged with a clean bill of health and no self-awareness whatsoever. He left a five-star review. It mentioned her name six more times.